Anna Geitner Yates' Resume (Last updated September 10th 2008)

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ANNA GEITNER YATES



http://www.linkedin.com/in/annageitneryates

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SUMMARY 
A human resource, training and organizational development executive with 13+ years of experience supporting multi-unit, multi-state organizations to achieve business results.

  • Possesses a proven ability to lead an HR organizational training and development function
  • Accomplished in the instructional design, implementation and facilitation of curriculum to align with and support organizational strategy, initiatives and core values

Areas of Expertise Include:

  • Strategic Business Partnerships
  • Leadership, Sales & Team Development
  • Project Management
  • Performance Gap Analysis
  • Adult Learning Theory Application
  • Talent Management & Succession Planning
  • HR Fundamentals & Diversity Awareness
  • Blended Learning Strategies
  • Recruiting and Staffing - FSLA
  • Employee Relations-EEOC
  • OSHA Safety Compliance



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CERTIFICATIONS 
  • Project Management Certification (AMA)
  • FranklinCovey® Certified Facilitator
  • Development Dimensions International® (DDI) Certified Facilitator
  • Leading the Training Function Certification (ASTD)
  • HR and the Law (Rockhurst)
  • Myers-Briggs Type Indicator® (MBTI) Qualified
  • Train the Trainer and Instructional Design Certification (AMA)
  • Information Mapping, Inc.® (IMI) Certified
  • The Disney Institute® Graduate - Disney Approach to Quality Service

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WORK EXPERIENCE 

After Hours Formalwear (A subsidiary of Men's Wearhouse), Norcross,GA

2005 - 2008
Director of Training and Development
Lead and created strategy for the training and organizational development function. Generate business results by conducting analysis, developing and measuring programs to support company strategies. Direct reports include a team of 10 regional training managers and support staff.
  • Created the corporate university to develop organizational leadership. 50% of participants promoted.
  • Implemented an in house Learning Management System (LMS) to schedule, track and improve all new hire management training.
  • Co-produced model store program and accompanying playbook bringing consistency to the organization after 8 acquisitions of smaller competitors.
  • Co-developed a comprehensive Product Knowledge Manual (PKM) used in all stores. The PKM raised the level of customer service through introducing selling skills, tips and product knowledge.
  • Planned and implemented national workshops and meetings to develop field leadership skills, diversity awareness and support business initiatives.
  • Introduced performance appraisal training process and assisted in performance measurement.
  • Created human resource training guides and facilitated courses for diversity awareness, recruiting, interviewing, hiring, job offers, staffing, performance management, and performance appraisals.

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After Hours Formalwear (A subsidiary of Men's Wearhouse), Norcross,Ga

2003 - 2005
Regional Recruiting and HR Manager
Sourced, interviewed and placed field leadership. Participated in organizational succession planning and development of leadership talent. Promoted to Director of Training and Development.
  • Maintained highest position fill rate 3% and lowest position time open of less than 3 weeks Developed training programs for and mentored all new recruiting managers
  • Developed and maintained company wide report to measure open positions and time to placement
  • Created training guides for interviewing, hiring, job offers and performance management

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Circuit City Stores, Inc, Richmond, VA

2000 - 2003
Human Resources Manager
Strategic business partner to executive field leadership in the NY Metro Region to support business plans to positively impact the bottom line. Managed succession planning, sourcing, hiring, training, development, HR compliance and employee relations.
  • Supported human resource and training activities for up to 50 plus stores, with 75 to 175 associates per store with an average volume of $18 million in a $1 billion division
  • Earned Distinguished Service Award FY 2001 and Awarded the Best Turnover Variance FY 2002

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Circuit City Stores, Inc, Richmond, Va

1996 - 2000
Training Manager
Led training in Circuit City's NY Metro region. The company's highest volume region, within the first $1 billion division. Promoted to Human Resource Manager.
  • Supported and implemented e-learning.
  • Ranked #1 training manager in the NE division.
  • Received the MVP award for outstanding performance job execution 1999
  • Ranked #1 in volume to percent budget FY 2000

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PROFESSIONAL AFFILIATIONS 
  • American Society for Training and Development (ASTD) -previous 2008 VP of Membership, Atlanta ASTD
  • Society for Human Resource Management (SHRM)
  • American Management Association (AMA)

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EDUCATION 

University of Phoenix

Bachelor of Science in Psychology

 

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